Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Reconnect and Revitalize Your Relationship
Take the first step towards a healthier relationship. Our structured support can help you navigate challenges and find clarity together.
What Our Clients Say About Us
★★★★★
Average Rating: 4.9 out of 5 based on 150 reviews
Client Feedback
The support we received was invaluable. It truly transformed our relationship and brought us closer together.
★★★★★
Emily Davis
A New Beginning
Thanks to Tethered and Free, we have a renewed sense of hope and direction in our relationship.
★★★★★
John Doe
Transformative Experience
Working with Valerie has been a game changer for our relationship. We learned to communicate better and reconnect on a deeper level.
★★★★★
Jane Smith
Life-Changing Support
Valerie’s guidance helped us navigate our toughest challenges. We now feel more connected and understood than ever before.
★★★★★
Alex Johnson